Shelby Byrnes is a Service Manager on the Customer Support Team at Lola.com. Though she had a degree in Geography as well as experience working in special education, she didn’t have any idea of what she wanted long-term in her career. She ended up taking advice from a co-worker who advised her to do what she loves most – travel. We’re so glad she’s able to channel her passion at Lola! Shelby describes herself as a glass-full type of person who is always trying to put people around her in a good mood. Her ability to bring light to any situation is what made her a perfect fit for Lola’s “Wicked Loving” culture. To hear about Shelby’s journey to Lola and experiences in her current role, listen to her conversation with Lola.com’s CMO, Jeanne Hopkins, on the newest episode of Table Fries!